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Supporting an improved patient experience in a post-covid shift to virtual care

01:00:00

Mar 23, 2021 11:37 AM

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Speakers

Alex Lennox-Miller
Senior Analyst @Chilmark Research
Alex specializes in provider-payer-patient convergence. His work focuses on value propositions for HCOs and payers, particularly in the implementation and potential use cases of analytic and workflow packages for clinical, administrative, and financial areas. From virtual care to revenue cycles and staff appointments, Alex believes that improved understanding and use of HIT is essential in providing the best possible care for patients, as well as improving the lives of clinical providers. His recent publications include Primary Care for the 21st Century: Technology-Enabled and On Demand, and Revenue Integrity in Healthcare: Solutions Driving Payment Performance. Before joining Chilmark, Alex was the senior business analyst for Process Improvement Operations in Lahey Health System, where he learned first-hand the challenges & value in implementing analytic programs & an analytic mindset in the healthcare setting. He holds an MBA from the D’Amore-McKim School at Northeastern University
Midori Uehara
Co-founder @OODA Health
Midori is a co-founder at OODA Health and leads its commercial sales strategy and provider partnerships. Prior to OODA, Midori has held positions across client management, policy, and strategy, working with providers ranging from specialty hospitals to federally qualified health centers, within state governments, and in implementation at Castlight Health. She began her career at Bain & Company in strategy consulting. Midori holds an MBA and MPP from Harvard University, and graduated Phi Beta Kappa with a BA in Human Biology from Stanford University. She is based in San Francisco.